🕐 Order Processing Time

All orders are processed within:
✅ 1–3 business days

Processing times do not include weekends or public holidays. During high-demand periods, sales, or promotional events, order processing may take slightly longer than usual. If there is a significant delay with your order, customers will be informed through email updates.

📦 Shipping Time & Delivery Estimates

United States 🇺🇸

  • Standard Shipping: 4–8 business days
  • Express Shipping (If available at checkout): 2–4 business days

International Shipping 🌍

  • Worldwide Shipping: 7–15 business days

Delivery times may vary depending on:

  • Destination country or region
  • Customs clearance procedures
  • Courier delays or operational issues
  • Weather conditions and peak seasons

All delivery timeframes are estimated and are not guaranteed.

💰 Shipping Charges

Shipping fees are calculated during checkout based on:

  • Shipping destination
  • Package size and weight
  • Selected shipping method

International customers may be charged customs duties, VAT, or import taxes depending on local regulations. These charges are the responsibility of the customer and are not included in the shipping fee.

🧾 Order Tracking

Once your order has been shipped, you will receive:

✅ Shipping confirmation email
✅ Tracking number for your package

Please allow 24–72 hours for tracking information to update within the courier system.

📍 Incorrect Address & Delivery Issues

Customers are responsible for entering a correct and complete shipping address during checkout. BreatheDivinity is not responsible for:

  • Incorrect or incomplete addresses
  • Failed delivery attempts
  • Lost packages caused by address errors

If an order is returned due to incorrect address details, additional reshipping charges may apply.

🌍 Customs, Duties & Taxes

International orders may be subject to:

  • Customs duties
  • Import taxes
  • VAT or local government fees

These charges are determined by your local customs authority and must be paid by the customer. BreatheDivinity is not responsible for customs-related shipping delays.

🕵️ Lost or Stolen Packages

Once a package is marked as “Delivered” by the shipping carrier, responsibility transfers to the customer. BreatheDivinity is not liable for:

  • Packages lost during transit
  • Delivered packages not received
  • Theft after delivery

Customers should contact the shipping courier or local post office for assistance. While we may help where possible, refunds or replacements are not guaranteed.

⚠️ Shipping Delays

Shipping delays may occur due to:

  • Severe weather conditions
  • Customs inspections
  • Courier service disruptions
  • Public holidays
  • Incorrect shipping details

Shipping fees are non-refundable for delays outside our control.

📦 Damaged Packages

If your order arrives damaged:

  1. Take clear photos of the packaging and product
  2. Contact us within 48 hours of delivery

After reviewing the issue, we may provide a replacement or refund if eligible.

🔄 Returns Due to Failed Delivery

Orders returned due to:

  • Delivery refusal
  • Unpaid customs fees
  • Incorrect address information
  • Multiple failed delivery attempts

will be refunded excluding original shipping charges once returned and inspected. Reshipping is available with additional shipping payment.

🌐 Business Information

BreatheDivinity
🌐 thebreathedivinity.com